Privacy Policy

Last Updated: April 4, 2024

Thank you for using RemarkHub (the "Service"). RemarkHub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our Service.

Information We Collect

  • Account Information: When you sign up for RemarkHub, we collect your name, email address, and any other information you provide to us.
  • Usage Information: We may collect information about how you interact with the Service, such as your IP address, browser type, pages viewed, and the date and time of your visits.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on the Service and for analytics purposes. You can control cookies through your browser settings.

How We Use Your Information

  • To Provide the Service: We use your information to operate, maintain, and improve the Service, including to personalize your experience.
  • Communication: We may send you administrative messages, updates, and other information related to the Service.
  • Analytics: We use your information for analytics purposes to understand how users interact with the Service and to improve its performance.

How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who help us operate the Service and perform other functions.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from law enforcement or other government authorities.
  • Business Transfers: If RemarkHub is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

Your Choices

  • Account Information: You can update or delete your account information at any time by logging into your account settings.
  • Communications: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.


We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All data is encrypted via SSL/TLS when transmitted from our servers to your browser. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service or by other means.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

Is RemarkHub right for your team or organization?

We're working with a select group of customers who will get early access. If you answer yes to the following, we'd love to connect with you:

  • Do you struggle to quickly spot trends and patterns in customer feedback? And by the time you receive the data, is it already outdated?
  • Do you collect customer feedback from channels such as Zoom/phone calls, surveys, social media, in-person conversations, review platforms, etc.?
  • Are you finding it challenging to organize and analyze the large volume of feedback you receive from customers?

Join the list